Move your Document360 knowledge base into an AI agent.
Paste your knowledge base site's address. Every public article syncs into Warren's knowledge, read from its own pages, with no export and no key.
See what is in yours.
A real look at your Document360 help center, right now: which platform it runs on, how many articles it holds, and the first few titles. Nothing is saved.
- No export, no CSV, no copying and pasting
- No API key, no app to install
- Your help center is only read, never changed
How a Document360 site comes across.
What is read, how, and what stays where it is.
From its sitemap, page by page
The knowledge base's sitemap names its pages, and each is read the way the website crawl reads a site, in the knowledge base's own language, at the pace the site asks for.
Only the article
Each page is read for the article on it, headings, lists, tables and links kept, without the header, footer, search or sidebars around it.
Behind a sign-in?
A knowledge base only signed-in people can open cannot be read from outside, and the import says so. Its articles can come in as files instead, under Training: PDF, Word, Markdown, HTML or text.
Kept in step, every night
The help center is read again each night. Articles that did not change are left alone, changed ones are taught to Warren again, and ones you took down are taken out. Keep writing where you write now.
Help articles were a detour. Now they are the answer.
A help center asked customers to search, read and work it out for themselves. An AI agent reads the articles for them. So NewDesk has no help center pages at all: your articles sync into Warren's knowledge, and customers ask in their own words and get the answer from them in real time.
A help center
- The customer guesses the right words to search for
- Opens three articles and skims each one
- Writes in anyway when none of them quite fits
Warren, with your articles
- The customer asks in the chat, in their own words
- Warren answers from your articles, right then
- A person is one click away when it needs one
Paste, look, import.
No export files and no mapping of fields. The address is all it needs.
Paste the address
Under AI Agent, Import articles: the address customers read it at. The platform is worked out from it; no key, no export.
See what is there
How many articles, which language, and the first few titles, before anything is brought in.
Warren learns them, and keeps up
Articles go into Warren's knowledge as the page counts them, and the help center is read again every night after.
Moving from Document360, in questions.
What teams ask before they bring their Document360 articles across.
No. A public knowledge base is read from its own pages, with nothing to set up in Document360.
Yes. Paste the address your customers use.
Yes. Document360 is only read, never changed, and it is read again every night, so what you change there reaches Warren by the next morning.
No, and on purpose. A help center asked customers to search and read for themselves; an AI agent reads the articles for them. So NewDesk has no help center pages: the articles sync into Warren's knowledge, and customers get the answer in the chat, asked in their own words. You can still read and edit every one of them under Training, Knowledge.
Nothing, on your side. Every help center is read again each night: articles that did not change are left alone, changed ones are taught to Warren again, and ones you took down are taken out. If it cannot wait, read it again now from Import articles.
Coming from somewhere else?
The same import reads every help center. See all the ways to migrate.
Bring your Document360 articles. Keep the answers.
Start free, paste your Document360 address under AI Agent, Import articles, and Warren answers from every article the same day.